Privacy Policy

1. Who We Are

Inquister Analytics is a professional market research company delivering consumer and B2B research across 50+ countries. We design, programme, and manage survey-based studies and qualitative research, supported by a curated network of vetted global panel supply partners.

We are a Data Fiduciary under India's DPDP Act 2023.

Registered address: Beakspaces, 5th Floor, Mahadevapura, Bangalore-560048, India
Contact: business@inquister.com | +91 8788297537

2. Data We Collect

2.1 Website Visitors (automatic)

IP address, browser/device info, pages visited, session timing, referral source, cookie identifiers.

2.2 Contact Form Submissions

Name, job title, company, email, phone, project description. Used only to respond to the enquiry.

2.3 Research Respondents

Demographic data, survey responses, device and session data for QC, profiling attributes for targeting. Respondent consent is handled by the originating supply partner. Inquister processes responses for QC and delivery purposes.

2.4 Client and Partner Contacts

Name, role, email, company, communication history, project records.

3. Legal Basis for Processing

• Consent: research participation, marketing communications
• Contractual necessity: service delivery obligations
• Legitimate interests: website security, fraud prevention, service improvement
• Legal obligation: regulatory compliance

For research respondents, consent is the primary basis and is documented at the supply partner level.

4. How We Use Your Data

• Delivering market research studies and analytical reports
• QC — detecting and removing fraudulent or low-quality responses
• Responding to website enquiries and business communications
• Onboarding and managing client and supply partner relationships
• Operating, maintaining, and improving our website
• Complying with legal and regulatory obligations
• Fraud prevention and security monitoring

We do NOT use respondent data for direct marketing.
We do NOT sell personal data to third parties.

5. Data Sharing and Disclosure

5.1 With Clients

Aggregated, pseudonymised response data only. No names or direct identifiers in deliverables.

5.2 With Supply Partners

Project specifications under formal partner agreements with equivalent data protection requirements.

5.3 With Technology Service Providers

Cloud hosting, analytics, security — under data processing agreements.

5.4 Legal Disclosure

Where required by law or court order.

5.5 Business Transfers

In event of merger or acquisition.

6. International Data Transfers

Data may be processed outside your country of residence. Safeguards include standard contractual clauses, data processing agreements, and data minimisation. By using our services you acknowledge this.

7. Cookies

7.1 Types we use

• Essential: required for functionality, cannot be disabled
• Analytics: aggregated anonymous visitor data (requires consent)
• Security: fraud/bot detection including reCAPTCHA

We do NOT use advertising or retargeting cookies.

7.2 Managing cookies

Consent banner on first visit. Update via the "Cookie Preferences" link in the footer at any time.

8. Data Retention

• Website visitor data: 12 months
• Contact form submissions: 24 months from last communication
• Research respondent project records: 36 months from project close
• Client and partner contacts: relationship period plus 5 years
• Financial/contractual records: 7 years (Indian law requirement)

9. Your Rights

9.1 India DPDP Act 2023 rights

Access, correction, erasure, consent withdrawal, grievance redressal.

9.2 GDPR (EU/EEA) rights

Access, rectification, erasure, restriction, portability, objection, supervisory authority complaint.

9.3 CCPA (California) rights

Right to know, delete, opt out of sale (note: Inquister does not sell personal information), non-discrimination.

To exercise any right: email business@inquister.com with subject "Data Subject Request". Response within 30 days (45 days for California residents).

10. Data Security

• TLS 1.2+ encryption in transit
• Encryption at rest for personal data
• Role-based access controls, need-to-know basis
• Respondent data pseudonymised before client delivery
• Data processing agreements with all third-party processors
• Documented breach response procedure — 72hr GDPR notification capability; DPDP Act timelines observed

11. Children's Data

Not directed at under-18s. Research with minors only with verified parental consent and ethics approval. Contact business@inquister.com if you believe a minor's data has been collected.

12. Grievance Redressal Officer (DPDP Act 2023)

13. GDPR Compliance

14. California Privacy Rights (CCPA)

15. Changes to This Policy

Material changes notified via website notice or email. Review periodically. Continued use constitutes acceptance.

16. Contact

Inquister Analytics
Email: business@inquister.com
Phone: +91 8788297537
Website: www.inquister.com

This Privacy Policy is effective as of July 2026 and supersedes all prior versions.